PRIVACY STATEMENT

This policy and any dispute or claim arising out of or in connection with it or its subject matter (including non-contractual disputes or claims) shall be governed by and construed in accordance with English law. In the event there is a discrepancy between this English language version and any translated copies of the Privacy Policy, the English version shall prevail.

WHAT IS THIS POLICY ABOUT?

You should read this privacy policy (our “Privacy Policy”) carefully because it sets out how your personal data will be handled and looked after by us. It covers the following topics:

1.     What information we collect and how we collect it

2.     How we use the information and who we share it with

3.     How we protect the information we store about you

4.     How you can access and update such information

We have tried to write this Privacy Policy in a way that is clear, simple and free of legal language. However, if you still have questions about anything in our Privacy Policy, just contact us at support@cupris.com.

WHO WE ARE

Cupris Ltd, who we will refer to in this policy as “we”, “us” and “our”, is a company registered in England at United House, North Road, London, N79DP, United Kingdom with company number 07867790 and VAT number 154 3819 04.

LEGAL INFORMATION

We are pleased that you have decided to use our service and platform, which we refer to in this Privacy Policy simply as our “Service”. We are committed to protecting and respecting your privacy when you use our Service. Our Privacy Policy applies to your use of our Service via our website at https://www.cupris.com/ (the “site” which includes any associated digital app). When you access or use our Service you agree to our Privacy Policy and you consent to our collection, storage, use and disclosure of your personal information in the way that we have set out in this Privacy Policy.

The Service may, from time to time, contain links to and from the websites of its partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.

While we will endeavour to tell you if we make significant changes to this document, we reserve the right to change our Privacy Policy at any time and without notice, so be sure to check this Privacy Policy regularly to understand how we use your information.

IF YOU DO NOT ACCEPT AND AGREE WITH OUR PRIVACY POLICY THEN YOU MUST NOT ACCESS OR USE THE SERVICE.

1.     COLLECTING INFORMATION

WHAT INFORMATION DO WE COLLECT FROM YOU IF YOU REGISTER ON OUR SERVICE?

When you use our Service, there are various bits of information that we may need to collect from you for various reasons, which we have set out below:

Information that you provide when you use the Service

Please be aware that we may collect and process information about you when you use the Service. In particular, this may include information you give us by filling in forms on the Service or by corresponding with us, including when you register to use the Service or upload content to the Service. The information you give us may include (without limitation) your name, address, e-mail address and phone number. All credit card information is entered into a third party payment provider and we do not see or keep these details.

Device information

We may also automatically gather information on how you use our Service to help us develop and improve our Service and to provide relevant, helpful information to you. This includes information about your device (such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone number).  We may associate your device identifiers or phone number with your account. We do not gather information about other third party websites you have visited.

Log information

When you use our Service or view content provided by us, we may collect and store certain information in server logs.

For safety and security and to ensure you have the best possible user experience, we require users to create a passcode. We may also ask for your e-mail address to verify your account (because we want to make sure you are not a robot). Don’t worry – we will not use your e-mail address for marketing purposes.

Location information

When you use our Service me may also collect information about your geographic location to provide you with the best possible user experience. If you do not want your location to be known, then please do not download the desktop application or use your mobile device when you are on our mobile application. If you have enabled location services, but wish to turn it off, you can do so by going into the iPhone app and following: settings, location services, off’. Disabling location services will limit your ability to use the service.

WHAT INFORMATION DO WE COLLECT FROM YOU IF YOU JUST VISIT THE SITE?

We don’t collect any personal information about visitors to our site. If you do visit us without registering, we will place session ID cookies on your computer. For more information about cookies generally, look at the answer to “What are ‘cookies’ and what ‘cookies’ do we use?” below.

WHAT INFORMATION DO WE COLLECT FROM YOU IF YOU’RE UNDER 16?

You can only register to use our Service if you are over the age of majority in the country in which you reside in. That means that we do not knowingly collect any information about (or market to) children, minors or anyone under the age of majority.

If we become aware that a child, minor or anyone under the age of majority has registered with us and provided us with personal information, we will take steps to terminate that person’s registration and delete their profile information from our Service. If we do delete a profile because you violated our no children rules, we may retain your email and IP address to ensure that you do not try to get around our rules by creating a new profile.

If you are a parent or guardian and you are aware that your child, under the legal age of majority, has provided us with personal information, please contact us.

WHAT INFORMATION DO WE COLLECT FROM YOU IF YOU CLICK ON A LINK TO OTHER SITES?

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

WHAT ARE ‘COOKIES’ AND WHAT ‘COOKIES’ DO WE USE?

Like most other websites, we use cookies to distinguish you from other users of the Service and to improve your overall experience. When you use the Service, certain information may be stored locally on your device using 'cookies' or similar technologies such as objects stored in the device’s local storage. A cookie is a small text file used to store limited information about the user of the device. They help us to identify how our users use the Service, and so that we can continue to develop and improve it.

Cookies do this by storing information about your preferences on your device, including the device model, manufacturer, screen resolution, device capabilities, service provider, country and city location data.

We use certain cookies, which we have set out below:

•            Cookies which are strictly necessary and enable the Service to function correctly and deliver content. These cookies do not gather information about users that could be used for marketing or remembering sites that users have visited on the internet.

•            Cookies which ensure Performance & Functionality and understand user preferences.

•            Cookies which are Analytical in nature and help us to analyse how the Service is used, in particular we use Google analytics cookies. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. For more information about Google’s privacy policy, please visit http://www.google.com/intl/en/policies/. If you do not wish to allow the use of Google Analytics cookies at all, Google provides an opt-out plug-in for most common website browsers http://tools.google.com/dlpage/gaoptout.

For more information about what cookies are and your rights to control cookies, please don’t hesitate to visit this great third party educational resource www.allaboutcookies.org.

2.     USING AND SHARING YOUR INFORMATION

USING YOUR INFORMATION

We collect your information because it helps us better understand what you need from us and our Service. The main uses of your personal information are to register you in order for you to use the Service, to enable you to use the content and make purchases, to enable us to process any sales transaction and to provide you with updates about the Service.

Sometimes, we may use your personal information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

USING YOUR HEALTH INFORMATION

As set out in our Terms of Sale.

SHARING YOUR INFORMATION

We aim to provide you with choices regarding the information you provide to us. There may be some circumstances in which we disclose your personal information:

We will let you share information with others (e.g. a photo of yourself). Where you upload information such as a profile photo this will be viewable by all other users of the Service.

Information you share with medical professionals

Where you upload information about your health this will be viewable only by other users of the Service that you have permitted to access it, or to be granted access to it by such users. In all other circumstances information about your health is not publically available and will be kept secure and confidential.

By default, when you send information about your health to medical professionals, they are (subject to their own professional obligations relating to patient confidentiality) able to forward that information to their colleagues in order to seek their professional input (such as a second opinion, or the input of a specialist expert). However, if you do not want medical professionals to do this you can change your privacy settings so that medical professionals must ask for your permission each time they wish to forward your information.

Circumstances in which we will disclose personal information

We may disclose your personal information to third parties in the following circumstances: (a) as required as a matter of law; (b) in the reasonable enforcement of our rights; (c) to identify or resolve technical problems arising from the use of the Service; (d) to deal with complaints from any party regarding the operation of the Service; (e) as otherwise set out in this Privacy Policy; (f) where we have your permission; or (g) where the business is sold to a third party.

3.     PROTECTING YOUR INFORMATION

WHERE DO WE KEEP YOUR PERSONAL INFORMATION?

Our Service is hosted with a third party provider. They provide us with the online e-commerce platform that allows us to provide our products and services to you.

HOW DO WE PROTECT YOUR PERSONAL INFORMATION?

We endeavour to look after your data in the best way we can, but sometimes this means that your data may need to be moved outside of the European Economic Area (“EEA”). By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Please note that where we provide you (or where you have chosen) a password which enables you to access certain parts of the Service, you are responsible for keeping this password confidential. Please do not share a password with anyone. When we transmit confidential information, (such as a username and/or password) over the internet, we protect it through the use of encryption, such as the Secure Socket Layer (“SSL”) and AES-256.

Unfortunately, the transmission of information via the internet is not completely secure. Whilst, we follow and implement generally accepted industry standards, we cannot guarantee the security of your data transmitted to the Service; any transmission is at your own risk.

HOW CAN YOU HELP TO KEEP YOUR INFORMATION SECURE? 

You may not disclose your password to any third parties or share it with any third parties. If you lose your password or give it out, your personal information may be compromised. If that happens, please report it to Support at support@cupris.com. You must change your password immediately via your “Settings” page. We cannot be held responsible for your failure to keep your password secure and failure to do so may violate our Terms of Sale.

4.     ACCESSING AND UPDATING YOUR INFORMATION

HOW CAN YOU ACCESS YOUR INFORMATION?  

You are free to check the information that we hold about you by emailing us at support@cupris.com and we will amend any inaccuracies promptly. Any such request to access the information we hold about you will be free of charge unless your request involves providing you with a large volume of information in which case we may charge you an administrative fee to provide you with such information. We may also ask you for a copy of you ID to make sure we are sending the information to the right person.

HOW LONG DO WE KEEP YOUR PERSONAL INFORMATION FOR?

Please be aware that we will not keep personal data for longer than necessary for our business purposes or for legal requirements. The periods for which we keep information depend on the purpose for which the information was collected and the use to which it is put.

5.     STILL HAVE SOME QUESTIONS?

If you any have questions about our Privacy Policy or how we collect and use information, drop us a line at support@cupris.com.

This Privacy Policy was last updated on [27] February 2017.